LUCKYTOWNPLUS is committed to helping you master every feature of our platform with clear, step-by-step video tutorials. Whether you're registering for the first time, making a deposit, adding a bank account, or verifying your identity, our detailed guides walk you through each process. Browse the tutorials below and follow along at your own pace.
Tutorial 1: How To Register An Account
Complete Guide to Creating Your LUCKYTOWNPLUS Account
Follow these steps to register a new account on LUCKYTOWNPLUS:
Step 1: Start Registration
First, click "Sign Up" to begin the registration process. You will see a field for "Recommender" .
Step 2: Enter Recommender Information
You can manually fill in the Recommender information. Alternatively, click the Photo Gallery to scan the QR code of your recommender.
Step 3: Fill in Personal Information
Click "Next" to proceed to the information form. Enter your Real Name and Account Name. Click "Verify Account Name" to check availability.
Step 4: Set Password
Enter your desired Password, then confirm it by entering it again in the Confirm Password field.
Step 5: Enter Phone Number
Enter the phone number for the country and region where you are opening the account (Malaysia: +60). Select "Sign Up"to proceed.
Step 6: Verify with OTP
Click "Get OTP" to receive a one-time password via SMS. Enter the OTP code you receive, then select "Proceed" .
Step 7: Create Transaction Password
You will be prompted to create a transaction password. Click "Next" after entering it, then confirm the transaction password again by re-entering it.
Step 8: Complete Registration
Select "Confirm" to finalize your registration. Your LUCKYTOWNPLUS account is now successfully created.
Tutorial 2: How To Top Up Bank Transfer
Complete Guide to Depositing via Bank Transfer
Follow these steps to top up your LUCKYTOWNPLUS account using bank transfer:
Step 1: Access Top Up
First, click on "Top Up" from the main menu.
Step 2: Select Bank Transfer
From the available deposit methods, select "Bank Transfer" .
Step 3: Enter Amount
Fill in the top up amount. The minimum top up amount is RM20 and the maximum is RM20,000. Click "Next" to continue.
Step 4: Select Bank
Select the bank you will use to make the transfer from the list of available options.
Step 5: Agree and Proceed
Click "Agree" to accept the terms, then select "Next" .
Step 6: Copy Account Details
The system will display the LUCKYTOWNPLUS bank account details. Copy the account number and proceed to your banking app.
Step 7: Make Bank Transfer
Open your banking app and make a transfer using the account number you copied. Ensure the amount matches your top up request.
Step 8: Upload Receipt
After completing the bank transfer, take a screenshot of the confirmation receipt. Return to the LUCKYTOWNPLUS app and click to upload a photo of the receipt .
Step 9: Complete Top Up
Click "Next" after uploading. Wait a few minutes for verification – your top up will be successful shortly.
Tutorial 3: Rapid Pay Instant Top Up
Complete Guide to Depositing via RapidPay
Follow these steps to top up using RapidPay instant transfer:
Step 1: Access Top Up
First, click "Top Up" from the main menu.
Step 2: Select Instant Top Up
Select "Instant Top Up" as your deposit method.
Step 3: Choose RapidPay
From the instant options, click "RapidPay".
Step 4: Enter Amount
Enter the top up amount. The minimum is RM20 and the maximum is RM5,000. Click "Proceed" .
Step 5: Confirm Amount
Please check the top up amount displayed. If correct, click "Proceed" again.
Step 6: Select Bank
Now, select the bank where you want to make the transaction from the list. Click "Next" .
Step 7: Enter Banking Credentials
Please enter your bank username. Confirm your bank security image. Then enter your bank password .
Step 8: Verify Information
Check your top up information one last time. If everything is correct, click "Continue" .
Step 9: Complete in Banking App
Please go to your personal banking app. Click "Transfer" and wait for the bank to confirm the transaction.
Step 10: Final Confirmation
Complete the transfer via RapidPay. Once confirmed, your RapidPay top up is complete.
Tutorial 4: TNG Duit Now Top Up
Complete Guide to Depositing via Touch N Go DuitNow
Follow these steps to top up using Touch N Go DuitNow:
Step 1: Access Top Up
Please click "Top Up" from the main menu.
Step 2: Select Bank Transfer
Select "Bank Transfer" as your deposit method.
Step 3: Enter Amount
Fill in the top up amount. Click "Next" to continue.
Step 4: Select Bank
Select the bank where you want to make the transaction.
Step 5: Agree and Proceed
Click "I have read and agree" to accept the terms, then click "Next" .
Step 6: Copy Account Number
Copy the account number displayed and return to your Touch N Go app .
Step 7: Access Transfer in TNG
In the Touch N Go app, click "Transfer" . Select "DuitNow" .
Step 8: Select Bank/E-Wallet
Next, select the bank or e-wallet option. Click on the payee field and select the appropriate bank.
Step 9: Paste Account Number
Paste the account number you copied from the LUCKYTOWNPLUS platform.
Step 10: Select Bank for Transfer
Select the correct bank for the funds transfer.
Step 11: Enter Amount and Instructions
Click "Next step" . Enter the deposit amount. In the transfer instructions field, fill in your personal game account ID .
Step 12: Confirm Transfer
Click to confirm the transfer. Enter the PIN code of your e-wallet account to authorize.
Step 13: Upload Receipt
Please complete the deposit. Take a screenshot of the receipt and return to the LUCKYTOWNPLUS app. Upload the receipt .
Step 14: Complete Top Up
Once the receipt is uploaded, click "Next". Your TNG Duit Now top up is complete.
Tutorial 5: Add Bank Account
Complete Guide to Adding a Bank Account
Follow these steps to add a bank account to your LUCKYTOWNPLUS profile:
Step 1: Access Personal Section
Please click the bottom right corner of the home page. Select "Personal" .
Step 2: Select Bank Account
Click on "Bank Account" from the personal menu.
Step 3: Add Bank Account
Please select click "Add Bank Account" .
Step 4: Select Account Type
Choose "Personal Withdrawal Account"as the account type.
Step 5: Enter Account Details
Enter the account name (must match your registered name) and account number .
Step 6: Agree to Terms
Please select click "I have read and agree".
Step 7: Enter Transaction PIN
Click "Next" . Please enter your transaction password (6-digit PIN).
Step 8: Confirmation
The account has been added to your bank account list. If you need to modify your information or delete your bank account, please follow the on-screen instructions.
Important Security Note
For the safety of our customers' funds, withdrawals must be consistent with the deposit account name to prevent the risk of fraud.
Tutorial 6: How to Change Transaction PIN
Complete Guide to Resetting Your Transaction Password
Follow these steps to change your transaction PIN:
Step 1: Access Contacts
First, click on the "Contact" section.
Step 2: Select a Friend
Select one of your friends from the contact list.
Step 3: Access Transfer
Select "Transfer" from the options.
Step 4: Enter Small Amount
Enter a small amount, such as 0.10 Malaysian Ringgits .
Step 5: Forgot Password
Click "Forgot Password" on the transaction PIN screen.
Step 6: Enter Phone Number
Enter your registered phone number .
Step 7: Verify with OTP
Click "Get OTP" . Enter the OTP code you receive via SMS.
Step 8: Set New Transaction PIN
After OTP verification is complete, enter your new transaction password .
Step 9: Confirm New PIN
Re-enter your new transaction password to confirm it.
Step 10: Complete Change
Click "Next" . Your transaction password has been successfully changed.
Tutorial 7: Real Name Verification
Complete Guide to Adding Real Name Authentication
Follow these steps to complete your real name verification:
Step 1: Access Personal Section
Click "Personal" at the bottom right of the home page.
Step 2: Check Bank Account
If you have not bound a bank account yet, please select "Bank Account" first.
Step 3: Add Bank Account (if needed)
Click "Add Bank Account" . Select your bank, enter the account name and account number. Click "Read" to accept terms. Enter your transaction password.
Step 4: Return and Access Settings
After adding the account, please return to the main menu. Click "Settings" .
Step 5: Select Real Name Verification
From Settings, select "Real Name Verification" .
Step 6: Select Bank Account
Click on the account name field and select the account you just added.
Step 7: Enter Real Name
Enter your real name . This must be exactly the same as your bank account name.
Step 8: Submit Request
Click "Confirm" to submit your verification request.
Step 9: Processing Time
Your submission verification request will be completed within three working days .
Step 10: Success
Once approved, your real name verification has been successfully bound.
Frequently Asked Questions About Tutorial Videos
How Do I Access These Tutorials as Videos?
This page provides written step-by-step guides for all tutorials. For video versions, check the LUCKYTOWNPLUS official channel or contact customer support for video links.
Are These Tutorials Available in Other Languages?
Currently, tutorials are primarily available in English. Some tutorials may include bilingual content. Check with customer service for language options.
What If I Need Additional Help After Following a Tutorial?
If you've followed a tutorial and still need assistance, contact LUCKYTOWNPLUS customer service through the Helpdesk option in your app or website.
How Often Are Tutorials Updated?
Tutorials are updated whenever platform features change or new features are added. We strive to keep all guides current and accurate.
Why LUCKYTOWNPLUS Tutorial Videos Are Helpful
LUCKYTOWNPLUS provides comprehensive tutorials to ensure every player can navigate the platform with confidence. From registration to verification, deposits to withdrawals, our step-by-step guides break down complex processes into simple, manageable steps. LUCKYTOWNPLUS is committed to providing not just great games, but the support and guidance you need to enjoy them fully.
Watch LUCKYTOWNPLUS Tutorial Videos Today
Ready to master every feature of LUCKYTOWNPLUS? Follow our step-by-step tutorials above for registration, deposits, bank accounts, PIN changes, and verification. Log in now to start exploring – or sign up in minutes using your Malaysia phone number if you're not yet a member.
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